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Bridgeside Surgery
Repeat Prescriptions
Ordering Your Prescription
For medico-legal reasons we are unable to take prescription requests over the telephone. Therefore please ensure requests are made in writing or online.
Please always allow at least two working days for your prescription to be processed if you are collecting it yourself. However, if you are using the services of a local chemist, you will need to allow three working days. Please indicate clearly which chemist you would like your prescription to go to.
If you are taking more than one type of medication please try and order these at the same time. If the numbers have got out of sync please speak to the receptionists who will try and prescribe matching amounts.
Order Online with Patient Access
You can order your repeat prescription online using Patient Access
You can order your repeat prescription online using Patient Access.
The simplest and quickest way to order your repeat medication is by using Patient Access which links directly to your Prescription record at the Practice.
Online Form
If you're not registered with Patient Access, you can use our online form
If you do not have a Patient Access account, you can still order your repeat prescription via our online Repeat Prescription form. No account required.
Your Local Pharmacy
Pharmacies offer a prescription collection service from our Practice
Pharmacy Ordering / Collection Service
Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.
In Person
You can order in person by returning the right-hand half of a previous prescription for the required medications
or by submitting a handwritten request. You may also write out an order for someone else, providing you include the patient’s name and date of birth and requested medication.
By Post
You can post your prescription slip or written request to us at the Practice
You must include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the Surgery. Please allow at least seven days if requesting your medication by post.
Medication Reviews
Patients on repeat medication will be asked at least once a year to review these; certain medication may require more regular review. A notification message should appear on your repeat prescription slip when one is due.
Medication reviews are undertaken by the GP and can either be a face-to-face appointment or alternatively more are being undertaken over the telephone as a telephone consultation.
There are a couple of exceptions where our nursing staff will review medication if you attend one of our specialist clinics e.g. diabetes or asthma but it is always good to check if you are not sure.
As soon as you get this message on your prescription slip and to avoid unnecessary delays to further prescriptions please book an appointment which could be a telephone consultation or a face-to-face appointment.